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Privacy Policy

Protection of personal data and commitment to privacy

To ensure that personal information is protected, Animalltag Sistemas de Identificação Animal Ltda. applies a strict privacy policy and strict security rules, making all employees aware of this topic.

Date last revision: 06th June 2018

The present Protocol for the Protection of Personal Data (hereafter "Protocol") is drafted by Animalltag Sistemas de Identificação Animal Ltda. and in its context your personal information is called “personal data”. With reference to their collection, management, protection and conservation, etc., we can use the term "processing" of personal data.

This Protocol also contains information on our sharing of personal data within and sharing with third parties (such as, for example, veterinarians and municipalities).

We have adopted this Protocol, in order that you may communicate your personal data in compliance with a strict privacy and security policy, through which we are committed to protecting your privacy and processing your personal data in a fair and transparent manner. In this regard, in order to ensure correct conduct and our commitment to the protection of personal data, you can take an interest in each issue using the following e-mail address: [email protected].

Categories of personal data collected

We may collect or obtain such personal data because you have provided it to us through the form on our database website (www.animalltag.com.br/redeanimalltag) or because such personal data are publicly available and accessible.

The personal data we collect or obtain include: name, surname, home address, e-mail address, telephon number and, in some circumstances, we may collect other special categories of personal data concerning you with your prior express consent.

Nature and purpose of the treatment

We will use your personal data within the scope of our database services (to help you recover your lost pet and keep a complete record of your pet's medical history), or to inform you about offers or news about products, services or events of Animalltag Sistemas de Identificação Animal Ltda.

If you no longer wish to participate of our database services, you can unregister by clicking on the appropriate function on the database website, or by sending an email to [email protected].

If you no longer wish to receive commercial information from us, you can unsubscribe by clicking on the appropriate function on the information note or by sending an email to [email protected].

Recipients of personal data

In relation to one or more of the processing purposes described above, we may transmit data within the company Animalltag Sistemas de Identificação Animal Ltda. and third parties (such as, for example, veterinarians and municipalities).

We may also be required to disclose your personal data in the event that such disclosure is required by law, by an administrative authority or for the purpose of a judicial proceeding.

Protection of personal data

Animalltag Sistemas de Identificação Animal Ltda. takes all necessary precautions, including administrative, technical, organizational and physical measures, in order to protect the personal data of employees, customers and partners in order to prevent the risk of any loss, theft or subtraction fraudulent, as well as any unauthorized access, disclosure, alteration or destruction of personal data.

Although we apply all security measures deemed reasonably necessary once your personal data have been collected, the transmission of data over the Internet (as well as via e-mail) is never completely secure. We are committed to protecting the personal data in our possession, but we cannot guarantee the security of data communication transmitted by us or transmitted to us.

Principles applicable to the processing of personal data

Animalltag Sistemas de Identificação Animal Ltda. is committed to ensuring that the personal data in its possession are:

  • Collected for specific, explicit and legitimate purposes of our database services;
  • Treated in a lawful, correct and transparent way towards the interested party;
  • Adequate, relevant and limited to what is necessary with respect to the purposes of our database services;
  • Treated in such a way as to guarantee adequate security.

Protection of children's privacy

Animalltag Sistemas de Identificação Animal Ltda. understands the importance of protecting the privacy of children, especially in a digital environment. In this regard, our database are not intentionally designed for, nor intended for minors under the age of 16. It is our policy not to collect or consciously store information about anyone under the age of 16.

Retention period

We will store personal data in our systems for: (i) the time required for related activities or services; (ii) the term of conservation imposed by law; (iii) the limitation period applicable in case of disputes or proceedings arising in the context of the activity or services, unless a previous request for cancellation has already been sent to [email protected]. At the end of the period, your personal data will be destroyed, in accordance with the applicable regulations.

Rights of the interested party

In accordance with national and European legislation, any natural person has the right to exercise the following actions against Animalltag Sistemas de Identificação Animal Ltda., in case he processes his personal data:

  • Be informed of the existence and purpose of any processing of personal data;
  • Access your personal data and request the correction or cancellation or limitation of the processing;
  • Oppose the processing and request the portability of personal data;
  • Revoke, at any time, your consent to Animalltag Sistemas de Identificação Animal Ltda.;
  • Promptly inform the owner and / or the manager in case of loss or misuse (illegal processing) of their personal data.

In order to exercise your rights, or if you have any questions about the use of your personal data, you can contact us at the following address: Rua Benevides Ignácio Ramos, 90, São Carlos, Brazil, e-mail [email protected]. You can use this address for any complaint regarding the respect of your privacy.

Right to file a complaint

In case of dissatisfaction with the modalities with which we have handled your personal data you have the right to file a complaint by sending an email to [email protected].

Changes to this Protocol for Data Protection

This Protocol may be subject to updates or modifications (also due to new regulations or regulations).

The date shown on this page will be periodically updated whenever a new Data Protection Protocol text is published and applicable. Therefore, we invite you to periodically review this information, in order to stay updated on how to protect your personal data.